Crisis And Post-Accident Management: Lessons Learned From The Tragedies of MH370 & MH17

Sempena Karnival Keselamatan dan Kesihatan 2019 anjuran Fakulti Kejuruteraan, satu ceramah akan diadakan bagi memberi pendedahan tentang kepentingan aspek keselamatan semasa bekerja. Ceramah ini memberi kupasan khusus kepada pengalaman Syarikat Penerbangan Malaysia (Malaysia Airlines) dalam  mengendali dan menguruskan hal-hal berkaitan tragedi MH370 dan MH17. Butiran ceramah adalah seperti dibawah

TAJUK                :       CRISIS AND POST-ACCIDENT MANAGEMENT:  LESSONS LEARNED FROM THE TRAGEDIES OF MH370 & MH17

PENCERAMAH  :       MR. FUAD SHARUJI, HEAD OF POST ACCIDENT OFFICE, MALAYSIA AIRLINES

TEMPAT              :      DK6, BLOCK P19, SKE, UTM SKUDAI.

Antara isu-isu yang akan disentuh dalam ceramah tersebut adalah:

• Brief summary of MH370 & MH17 during the early moments
• Search Mission for MH370
• Dealing with families of victims, especially in China
• Crisis Leadership Team structure & management
• Involvements of the Government and Code-Share partners during the crises
• Challenges faced by the Care Team
• Religious, cultural and language issues and barriers
• Technical investigation report of MH17.
• Repatriation of human remains (for MH17)
• Handling and return of Personal Effects to families of the victims
• Crisis Communication and social media strategy
• Key Lessons learned from both tragedies.
• Five years on after the tragedies.