Penceramah  :  1. En Mohd Rafi Bin Abu Bakar          Pegawai Teknologi Maklumat          UTMDigital Kuala Lumpur   En Shamir Nawawi Bin Nasaruddin          Penolong Pegawai Teknologi Maklumat          UTMDigital Kuala Lumpur

Synopsis : The ever changing external and internal factors require a Higher Education Institution (HEI) to have a robust quality management system which is resilient and can adapt to changes. Can our existing management system handle these issues? The question of ‘Are we there yet?’ can be answered when we achieve the customer’s satisfaction. Each […]

Speaker: Assoc. Prof. Dr Tan Kay Chuan Associate Professor, Department of Industrial Systems Engineering and Management; Director (Asia Programmes), Global Relations Office; NUS Chief Quality Officer to the ASEAN University Network Quality Assurance; AUN-QA Expert; National University of Singapore   https://us02web.zoom.us/j/86144173062?pwd=NXZVa3d4OGhvRWVyYTJwdmxXekRLQT09 Meeting ID: 861 4417 3062 Passcode: 666005